Troubleshooting

SObject row was retrieved via SOQL without querying the requested field

• Cause: Fields required by the Duplicate Check Merge Rules are missing from the query.
• Resolution: Query all required fields, especially fields with custom merge rules not set to “Master Record Rule.”

System.DmlException

• Cause: The merge fails because the user lacks required permissions.
• Resolution: Verify the user has Delete permission on the SObject being merged.

objectList should contain a minimal of 2 records.

• Cause 1: The objectList contains too few or too many records for a valid merge operation.
• Cause 2: Providing records of different object types in objectList causes the merge to fail.
• Resolution: Ensure the list contains at least 2 records for merging to occur.

Merge Failed - Do not have proper sharing access on records.

• Cause: The designated master record cannot be found due to sharing settings or because the record no longer exists.
• Resolution: Make sure the user has access to the record, and verify if the record still exists.

System.NoAccessException: Entity is not API accessible

• Cause: The dc3Api class is part of a managed package, and the user’s profile or permission set does not grant them access to this class.
• Resolution: Salesforce enforces Apex class visibility based on the Apex Class Access permissions in the user’s profile or permission set.