Troubleshooting
Determine master record
objectList should contain a minimal of 2 records.
- Cause 1: The objectList contains too few or too many records for a valid merge operation.
- Cause 2: Providing records of different object types in objectList causes the merge to fail.
- Resolution: Ensure the list contains at least 2 records for merging to occur.
SObject row was retrieved via SOQL without querying the requested field
- Cause: Fields required by the Duplicate Check Merge Rules are missing from the query.
- Resolution: Query all required fields, especially fields with custom merge rules not set to “Master Record Rule.”
System.NoAccessException: Entity is not API accessible
- Cause: The
dc3Api
class is part of a managed package, and the user’s profile or permission set does not grant them access to this class. - Resolution: Salesforce enforces Apex class visibility based on the Apex Class Access permissions in the user’s profile or permission set.
Updated 17 days ago